Publications

Internet banking has spread rapidly, but how differently do younger and older customers actually take it up, and which group finds it more useful in practice? This study addresses a gap in the research, which has rarely examined the determinants…

In emerging economies, where smartphones and online platforms are spreading quickly, food brands have gained a powerful new lever over what people eat, not only which products they buy but whether they lean towards healthier and more sustainable choices. This…

Recruitment is being rebuilt around artificial intelligence, but the same systems that promise faster, fairer hiring can also entrench the very biases they are meant to remove. This chapter asks how AI can be steered to widen diversity, deepen inclusion,…

This entry records a registered industrial design rather than a research paper or a functional patent, and that distinction shapes how it should be read. Design registration protects the visual form of a product, its configuration, pattern, or interface…

Two forces now press on business at once: the rapid spread of artificial intelligence and allied technologies, and an urgent demand for sustainability in the face of climate change and social inequality. This edited volume sits deliberately at their intersection,…